Michele Phillips

Review of Patch of Land

Since Patch of Land received investor funding - th...

Since Patch of Land received investor funding - they have been trying hard expand help desk services and automate processes to better support the ramp up in new business. While they are still facing challenges in developing the infrastructure to meet the surge in growth, the senior leadership has been very responsive to issues I have faced (I sent personal email to the Jason Fritton) and he appears very committed to customer satisfaction. Given his personal attention and quick responsiveness to voiced concerns, as well as the changes they have made in the past several weeks (i.e. implementation of my suggestion to send automated email updates to investors regarding specific properties), I am giving them a 4 star review. I will update my review next month based on performance.