Stopped in to try and speak with reception to get ...

Stopped in to try and speak with reception to get info about a current already "paid for" reservation. Would not let me in the gate. Really went out of my way to get here and grab a sneak peak of the resort before my honeymoon in May. Incredibly disappointed.

Just cancelled my reservation in fact... You don't treat customers like that. I'll spend my hard earned dollars (3K) with folks that will appreciate them.