This is long bear with me and read before sending ...

This is long bear with me and read before sending your loved one here.

I gave one star because I had to. AVOID THIS PLACE AT ALL COSTS!
Other than Maggie the CNA this place as my 88 year old Mom called it- a chamber of horrors. She was sent there after fracturing her pelvis in 3 places for rehab. Most of the PT staff was very nice and caring. Ed and Thomas were awesome as were Marissa and Derek. Maggie was a life saver. The rest- eh not so much. From allowing my Mom to lay in her own filth for hours to giving her a hamburger on a moldy bun this place was awful. The only reason we feel she survived is because someone from the family was there 16-18 hours a day every day. There is not enough help for the patients.

We constantly had to remind them she is legally blind. Can't see anything. Yet they would always come up to her like she could see them. For example setting her med cup in front of her and walking away.

One night they wanted to x-ray my Mom and no one to help the tech my daughter had to help him hold her Grandma who was screaming in pain! My daughter will never get over that.

it took over 6 hours to get an IV started after they found she had a horrible UTI- which by the way caused her to literally lose her mind for 3 days. They blamed it on the pain pills.

Oh yeah the pain pills. They had lowered my Mom's meds to as needed because they were making her sleep a lot. Last weekend Mom was in a lot of pain so I asked the CNA can we give her something. She came back (as instructed by the RN) to say she can have Tramadol (never had it yet), Xanax (she was not anxious), or Percocet (what she had before). I said let's do 1/2 Percocet. I mean I'm not the flipping doctor but Ok let me tell YOU what to give my Mom. She came back and said the nurse decided Tramadol. Not sure what the point of that whole exercise was but OK. An hour later still no meds. I said what happened to my Moms pain meds? Oh we had to order that from the pharmacy should be here within a couple hours. WTAF? I said give her the Percocet you have that right? She said oh yes right here on the cart. I was this close to pulling a Shirley Mclane but they gave it to her.

One of our first days there as I sat in the PT room with Mom, a nurse or staff person walked in with an empty wheel chair that had someones oxygen on it. They didn't know who it belonged to and it was found out side empty! Did they lose the patient? They were close to panic. I never did find out what happened to the person.

The lady in bed next to her had been crying in pain all day asking for a heating pad for her back. They ignored her and finally her daughter had to come in and call 911 just to get her Mom some relief and get her the hell out of there.

Oh and there's the day the entire facility was out of Kleenex? What? A facility that houses mostly sick elderly and you are out of tissue? Again- WTAF?

Oh but I think the best was the nursing director or whatever her title is- Marilyn. She spoke to us like we were dumb. Bragged about where she worked and how they can't find good help these days blah blah blah. Even told us oh your Mom didn't have a UTI based on statistics....and goes on for like 15 minutes regarding stats on elderly people with UTI's. Have I said WTAF yet because it has now become a common phrase in my vocabulary.

Thank God my Mom is home on hospice now. We were about to pull her out AMA but thank the good Lord she was qualified. Now she is home and will get the care she needs.

This place is just what Mom called it- a chamber of horrors. But not Maggie she was the best thing about that place!