C

Cam Klein

4 years ago

I spoke with Derek to get a new key made and had a...

I spoke with Derek to get a new key made and had a few other questions.. he was very abrupt and pretty unhelpful. Not great customer service.. I had a new key made for $60 and it was not CLEARLY explained it would only get me into the door and not start the car for the $60. And that would be another $100 to program it to actually work. I would rather call AAA to get me into my car if I lock myself out. But AAA won't start my car for me-_- I would go elsewhere for Mazda service. Wake up guys, customers keep you in business not you sitting on your high Mazda horse and upsetting customers

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