The service has gone downhill. I used to love com...

The service has gone downhill. I used to love coming here, even though the frame selection was small, because I liked Dr. Cole and the rest of the staff so much. Not anymore. Current staff is not of the same caliber. Calls don't get returned, billing questions are not forwarded to the billing person (I was never told by Oakdale staff to call the Woodbury location, which apparently is where the billing person is) so it took MONTHS for me to figure out what was going on. To top it all off, I was diagnosed with an eye condition I was never told about by the doctor, and only learned about because I questioned why my insurance didn't cover my exam. I am so done with this clinic.