nic hu

Review of John Andrew Ford

BAD experience with john andrew

BAD experience with john andrew

Engine light was on four times so far after first service, everytime light on bring back to ford. Was by told fix everytime.But never fix, light on again. Ask refund at the third times and they keep the car for over one month, before i get back and just offer me two free service, and i just reject the car cause was lemon car. and finally make a deal was base on the car was fixed all problem gone , just for my concern to trade my old and already fixed one in and contribute 5000 to replace the new one, and ask me grab the old one back and wait for the new one.when the old one back, light was on again. Feel deceive form john andrew. And treated unfair, buy a new car about one and half years and find out was lemon car cause the same problem fixed three times and still not fixed.and still ask me contribute 5000 to replace the new one. Is that fair, selling the can't fixed lemon car and still ask customer to contribute to replace. This is the way how john andrew treat customer, why choice john andrew