very poor experience ,the front desk service is ve...

very poor experience ,the front desk service is very poor ,on my checkout day ,someone female open my room without my permission ,even there is pls dont distrub sign outside the door, the good thing is im not naked at that moment.after 18 working days until today,my reward account didnt receive my points and stays yet which make me need write a email to SPG service center to check it.will not recommand this hotel