Denise Hoffman

Review of Meriter-UnityPoint Health

5.31.16.....been at the hospital since 6 am, as we...

5.31.16.....been at the hospital since 6 am, as we were told to come in and register for procedure to happen at 8 am. Doctor came in after 8 am gave some lame excuse and said it has been pushed to 11. It's almost Noon, still sitting and waiting, with no updates other then extra blood sugar test. This is ridiculous Meriter this not how you treat your patients. And we certainly shouldn't be charged for your flaws and lack of communications amongst your own staff. You could of certainly forseen this and be contacting your patients to come in at a later time. Instead of making them wait over 6 hours for a procedure. Patients are already dealing with anxiety and being nervous and you adding to it because you can't get scheduling correct. You should be ashamed of yourself and hospital for this crap. Getting ready to self discharge and set up with a different hospital at different date. Reminder we work hard also at our jobs and had to make changes in our schedule to be here per the time you scheduled us to be here. Get it together!