B

Britni

3 years ago

Customer service was not good. My girl friend came...

Customer service was not good. My girl friend came in and they immediately told us we had to many in our party, we reserved for 4 but brought 6. We came from Calgary to buy a dress with the brides father so we ended up bringing a few more people, sorry but no need to be rude. Then when we wanted to put it on hold with our size, they were very rude, said we can only get measured if we were buying. Then when we were in the fitting room trying a dress we said we wanted a minute to try on a specific dress, and the family witnessed the women helping us roll her eyes. Just not a good experience for such an important day to the bride. I think they need to really focus on customer service and making the bride feel special, they don't do that here.

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