Sara Omar Review of D&B
This past weekend for my birthday I decided to try...
This past weekend for my birthday I decided to try out Dave and Busters Staten Island. Sadly, I was a bit disappointed in the experience. I went with a group of ten people. We all decided to purchase a game card so that we would each be able to play. We thought we would take advantage of the current Facebook promotion of buy $20 get $20. Out of ten people, only 2 were able to use the coupon/ promotion. The rest of us were told oh well that happens sometimes. The manager told us we needed to be signed in on our own personal Facebook which we each were. Ten different phones, ten different Facebook accounts, yet somehow only the first two were eligible for the promotion. The manager could not have cared less. The lack of customer service was apparent right from the start. Because it was my birthday we decided to stay and make the best of it. We go and try to order drinks where the bar was absolutely filthy. Drinks spilled all over the bar. It was so sticky and gross. Several of us ordered the adult snow cone , which was a glorified cup of ice with food coloring. Drinks here are not worth the money in my opinion. Then the small tables next to the games were also covered in cups/glasses and more spilled drinks. I m giving two stars because the games were a lot of fun. However, quite a few were out of order. We played a few games, finished a drink and decided to take our night elsewhere in the end. I m hoping that this was a busy Saturday night summer thing, as the games were really fun but the rest of the experience was not. Will try to go one more time and update this review at that time.
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