I was seen by the neurology department for a skin ...

I was seen by the neurology department for a skin biopsy and was not informed that it was being sent to an out-of-network lab. I had called in prior to my appointment and was told the biopsy would cost $250, but might now be responsible for $11,800 because of this mistake. I have spent hours speaking with a number of Hershey Medical Center representatives who have been very kind but have not been able to resolve this. I feel that I did everything right as a patient and am extremely disappointed. I'm still hopeful there is something they will do to help resolve this.