I purchased a Bosch front loader in May I noticed ...

I purchased a Bosch front loader in May I noticed the rubber inside door had split and was leaking bad and couldn t use at all .. I called appliance online on Wednesday at 8am was told would receive call as stated it was urgent I didn t, .. On Thursday I called appliance online and they gave me Bosch direct number.. I called explained my situationI have a large family needed it fixed urgently, and was told they received no info from appliance online so was told take it up with them ( really bad customer service) I was then told need to wait to Tuesday I was so surprised I purchased a great brand and was told can t get repaired earlier I had purchased cheaper brands and received a quicker service. . I would never recommend this Bosch brand due to this .. So disappointed I have read many reviews with the same issues .. Not Happy Evelina Maroulis