Hussein Alsowadi

Review of Cueter Chrysler Jeep Dodge

Honestly worst dealership I ve ever had the pleasu...

Honestly worst dealership I ve ever had the pleasure to walk into. I had ordered a part to this location. The moment I walked in employees began to stare at me, with nobody coming up asking me if I needed any help. I walked into what seemed to be a office, and no one was even there! I stood for 30 minutes there while mechanics were staring at me (through the glass window). I called their number on Google and was put on hold for over 15 minutes! When I walked out to ask for help from a sales person, he just looked at me and laughed. I don t know if it was cuz I wasn t there to buy a car, or maybe of my young age, or maybe my skin color was an issue. Most definitely not pleased with the way I was treated and ignored. After spending almost an hour waiting, I finally got my part. They were much happier helping the older white gentlemen that walked in after me than myself. If I could give a 0 I would. If you are young, need a part, or a minority stay away, that s the vibe and message I received here. They obviously don t have time for people like us here.
P.S. after I finally got my part I took it to my shop and they even told me how rude these people are! The mechanic even told me he goes out of his way and order parts to the saline location instead of this one that is around the block!!!
This is also my first negative review of any business ever, such a shame it had to be because of this.