Metrowest has THE worst billing department. Each d...

Metrowest has THE worst billing department. Each department bills separately and abosuletly zero information given regarding how a patient is supposed to view their bills. So if you get a CT scan a ultrasound and a procedure the doctors who reads your charts bill you seperately, the hospital bills you separately and the radiology department bills separately . There is no single portal that has all the information. The patient portal does not have all the information and the bill payment center has incomplete bills. Also once you pay your bills in the payment portal there is no summary provided of the charges for future reference. For a cost breakdown you have to call up the billing department.
There will be times when you will not come to know outstanding bills until you receive a letter from the collection agency. And that's because no one has given you any information regarding your account number and which website you are suppose to access to see those bills.
Please make sure once a procedure is completed to go to the front desk and find out information about the billing.