On May 25 my 2016 Kia sorrento malfunctioned and l...

On May 25 my 2016 Kia sorrento malfunctioned and locked itself with my 4 month old baby in the car. It was 33 degrees outside. I had to call 911 and it took 24 minutes to get him out. The remote starter was the issue for the malfunction. Kia Canada has basically told me they know about this issue but take no responsibility because it s an after market product. At no point in time did anyone say anything to me about an after market product. When I leased the car brand new one of my stipulations for signing the lease was a remote starter. I have been treated horribly during this whole process. I sat down with the sales manager at Grimsby Kia finally on Wednesday of this week to discuss my options. I can either take the car back without the starter or purchase a new vehicle. If I purchase a new vehicle they will waive my fees for breaking the lease early and they appraised the car at 19k. I called today and asked what the fees were if I choose to just break my lease and not purchase another Kia. I was told they made a mistake and my car is actually appraised at 17k plus I d have to pay $500 in fees and the difference in what the car is worth compared to what is owed (roughly 6k in total) because Kia Canada would not step in and help me in any way. I do not feel safe putting my children back in this vehicle or any other Kia at this point. I called Kia Canada on several occasions. The customer service manager, Sandy, said they would not reduce the fees or pay to have the starter replaced. It was an unfortunate event and They will not do anything as the problem is fixed . The way she handled this was disgusting. Do not purchase a Kia!!!!