I called on Tuesday to make an appointment with Dr...

I called on Tuesday to make an appointment with Dr. Cole. I saw him Wednesday afternoon (they could have seen me Tuesday, but I was unavailable). After my exam, I worked with Kim. She handed me my prescription without my asking, checked my insurance benefits, priced out some glasses (with no pressure), and ordered a frame that wasn't in stock, because she thought I would like it! Excellent customer service!