Mike

Review of Great Plains Moving and Storag...

We contracted Great Plains Moving and Storage thro...

We contracted Great Plains Moving and Storage through North American Van Lines on 9/3/2020 to move items from a 3 bedroom house and a separate 1 bedroom apartment. Last contract modification was signed and delivered via email 9/15/20. A four person crew showed to start boxing remaining items in the house. They worked for 2.5 hours and left saying that their dispatcher changed the schedule. I called both the Moving Coordinator and the estimator who did the walk through. I emailed the Moving Coordinator right after the packing crew left. She responded several hours later stating that the crew left due to unsanitary conditions. They stated that the move is completely on hold until the house can be professionally cleaned. Fortunately, I opted to pay via cashiers check, which is not due to them until the delivery is completed. Liz B. is the Moving Coordinator and Chad S. is the Move Consultant.