We took our cat for cremation here and they made a...

We took our cat for cremation here and they made a bunch of excuses in not calling us when the paw print was finished. Accordingly, their adoption process is not conducive to the end goal. We came ready to look at cats and nobody wanted to help us and the cat adoption lady was rude about our inquiry. They really need to reconsider their process to be more efficient and in-line with their mission.