Beth Petit

Review of Toast

Lets say we wont be visiting again anytime soon, w...

Lets say we wont be visiting again anytime soon, waited 20 minutes to be waited on then waited for dinner and it wasnt that busy. Ordered the fruit bowl as I usually do and asked for it topped with a little yogurt and granola as usual. Well, I received 3 bowls in front of me when it finally arrived and the waitress must have know by the look on my face something was amiss. She blurted out that that was now the way management wanted it served and offered to get a big bowl to mix it up. Well then the bill came and guess what...... it wasnt for a fruit bowl topped with granola, no they double charged for the other side bowls that I NEVER asked for. REALLY. Theft by deception. I didnt ask for anything other than a single bowl of fruit topped with a little yogurt and granola, never was told it would come separate nor that it would be more that way.... she wrote as one item but charged it differently, again really. That coupled with the long wait time to get double charged.... Think I will go else where as they couldn't even address this while we were there, could of cared less about customer satisfaction.