I am editing my review from a 3 to a 5 star. I st...

I am editing my review from a 3 to a 5 star. I stayed here once from Sept 2 - 3 and had a PERFECT experience. I then stayed from Sept. 9 to 10 and was very displeased as the room I was staying in on the third floor (56 I believe) was next to a thumping broiler. Unfortunately whenever anyone in the hotel needed hot water, the boiler thumped and since it was cold, it thumped all night. After not being able to sleep, I contacted the front desk and at 11:30p that night, they moved me to another room so I could sleep. THIS WAS EXCEPTIONAL SERVICE and much appreciated. UNFORTUNATELY, the room category I had booked was sold out, and the only room available was the one next to the boiler. HOWEVER the initiative the front desk took to move me to a quieter room shows that the hotel wants to accommodate customers whenever they can. I WILL DEFINITELY BE VISITING AGAIN. Only suggestion would be for the hotel to find a way to insulate the boiler from guest rooms.