Kia Canada Inc went up and beyond to resolve my cu...

Kia Canada Inc went up and beyond to resolve my customer complaint against one of their dealerships. Their Vice President carved time out of his busy day to call me and gift me with a genuine apology on behalf of Kia. His professionalism, kindness, respect, and empathy will never be forgotten. Thank you Mr. Lancaster and the rest of the Kia executives who took my complaint seriously and made it a priority to repair Kia's name by swiftly resolving my issue.