Maria Martinez Review of CASINO MAJESTIC
BE CAREFUL WHEN GOING TO MAJESTIC STAR CASINO I g...
BE CAREFUL WHEN GOING TO MAJESTIC STAR CASINO I give majestic star casino 0 stars, but I had to put 1. I have frequented there not the cleanest nor friendliest, most of the time I lose all my money which is okay. Why I am writing this is because when I went to the casino on August 3, 2018 I valeted my car when me and my husband want to pick up our car we had seen it parked about 5 cars down from the entrance so told the valet we could just walk to our car handed the valet the ticket and tip the valet took it, but insisted on walking us to our car. As we walked to our car the valet was hitting the panic button which was weird because we have keyless entry. When we got to our car there was a man in the driver's seat and a lady in the passenger back seat. We were shocked and asked why are you in our car they said my bad as they walked away. The valet did nothing we were in shock. I realized my brahimin purse and wallet was stolen along with 1400.00 cash a couple gift cards my make up bag make up my id, insurance cards. I contacted the casino was told to file a police report which I did, I called about 100 times they supposedly caught it on camera finally talked to the general manager after talking to supposed other managers. To my surprise I was told I would not get reimbursed by the casino, after basically being called a liar by the casino until they saw it on tape. I was going to go through my insurance and pay 1000.00 deductible!!why?! I believe this is a casino where they are not honorable and stand by employees that steal and have scams I already filed a scam alert with the bbb scams I honestly believe in my heart that this is happening all the time. The valet should of called the police right away and did not, either they stole my stuff or left the car unlocked which was negligence so they are responsible. BE CAREFUL at majestic star casino.
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