Chele 3307

Review of Kramer Homes Federal Credit Un...

hopefully this was because I called at 4:30 on a F...

hopefully this was because I called at 4:30 on a Friday .... but still, the person that I spoke to could have been a lot nicer and that is I called to find out more info on a home loan. The lady I talked to sounded bothered just about the whole time I was talking to her. She kept trying to brush me off, saying that 'each loan is based on each individual...." which I completely understand. But, as I politely mentioned to her twice, there is general information that can be given about each loan regardless of the individual. The second time I tried telling her this and asking her another question, she raised her voice in disgust and interrupted me, trying to cut in and take over the conversation. I just hung up, why would I want to do business with someone like that???

Unity, you just lost a potential customer.