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Tal Sharon

4 years ago

Amazing hotel, on the expensive side.

Amazing hotel, on the expensive side.
The resort is beautiful, it has lotsss of pools, which are all connected by water slides, and you can hop from pool to pool. The pools open til 12 am and the water are warm always. It also features 4 separate hot tubs in different locations.
The rooms are huge, feels more like suites, we had the deluxe ocean view room on the 9th floor of the Molokini wing and it was great.
As a Hilton Honors Gold members we got complimentary continental breakfast which was convenient.
The service was mostly on the food side, the concierge agents onsite are so helpful and patient, we had two different agents sitting with us for 30 minutes and helping us with the road to Hana, pointing spots on the map and offering great tips.
The check in desk staff was no so pleasant at times, I asked for a late check out and got a solid refusal without any will to try and help.
They did allow us to use the arrangement room, which we used to take a shower before our late flight. Still I would expect as a elite member to have some more attempt to help.
The resort beach is beautiful, it has great clear water, and there is two reefs on both beach ends where you could Snorkel and see tonnns of fish! Just go to edges of beach, in the middle there are no fish.
The resort is so nice, the pools are great, we didn t want to leave. Just prepare to pay a lot, it is expensive (but worth it imo).

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