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Dawn McLaughlin

3 years ago

Worst experience of my life! After working all day...

Worst experience of my life! After working all day & then going to a rough dialysis treatment I came home to find all 3 of my pups with red eyes & itching their ears. Loki was by far the worst off as his eye was very swollen. I asked my daughter to drive me over with Loki as I had just taken some pain meds & didn't think I could safely drive myself. I was clearly a little out of it but was still able to communicate what was going on. As I sat in the waiting area with Loki, the doctors & vet techs laughed & joked about me being out of it. I tried to explain that I was a dialysis patient but that didn't play into their obvious critism. All I wanted was to make sure my pups were ok & instead I was ridiculed. After they had finished laughing outside the door, a doctor came in & provided drops & pain pills for Loki. I asked to use their phone to call my daughter to come back & she had taken my husband back home to check on our other two pups. Initially I could not get a hold of her so I asked to have an Uber but wasn't sure if they would be ok with taking me & a dog. One of the techs literally yelled from the back have her cal an F-ing taxi is she that stupid that she can't call 333-3333. Luckily I was able to get a hold of my daughter & as I waited for her to arrive I was treated to another 30 minutes of insults. This was the worst experience of my life & I will definitely be telling my vet about my experience & not to recommend this place to anyone!

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