Karshin Choong

Review of crowne plaza galleria manila

My wife and I are leaving the hotel tomorrow after...

My wife and I are leaving the hotel tomorrow afternoon as our flight to Melbourne is at 9.20 pm.

We are somewhat disappointed with this hotel as we expected the physical condition of the hotel to be in a much better state.

Perhaps the hotel is almost due for an extensive renovations or make over to modernize the image.

We would recommend the Management to replace the Lemon Grass fragrance with something more towards a flowery or a Vanilla extract fragrance. Suggest the fragrance at Pullman or Marriott.

The aroma in the lifts is definitely not inviting at all. We are convinced that the carpets and walls need a proper Steam Cleaning or a nice Vanilla rub down.

Yes, we found out this morning that the Lavetti Restaurant is undergoing a facelift from today. Bravo.

The chambermaid we have is fabulous. Her name is Jajag. Nice cheerful smile and moves fairly quickly. Does a great job despite a busy New Year's Day.

All other staff members are very courteous and well mannered. Although in the breakfast, you can see that the staff are pretty exhausted and at times forgot to smile and attentive.

We will still recommend our friends to stay at Crowne Plaza Hotel Manila as it is in a very convenient location and value for money.

Thank you for extending the great Filipino hospitality as always.