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Anthony Vinson

3 years ago

Dear Universal Property, I find it very perplexing...

Dear Universal Property, I find it very perplexing that I was denied a claim for the reported lost date of 04/19/2020, and my next-door neighbor Dave Martin was approved. This is about claim number FL20-0122624-M620.
Now we both filed a claim on the same date. We both had the same damage.
Both his roof and my roof were installed in the same year after hurricane Ivan.
The fact that you denied me and approved him shows me that you guys company is inconsistent. Furthermore, it doe not help the fact that the claims adjuster seemed to have a massive problem with my contracting company Apex Roofing, which in my opinion, caused and created instant tension between everyone present during my roof inspection. Because of the tension between Apex Roofing and Universal's claim adjuster, my claim was denied.
I will be filing a complaint. I am not pleased or happy with how I have been treated.

As of September 29, 2020, a gentleman by the name of David Leven called me and we were able to discuss a few things and come to a resolution.
This insurance company seems to be turning things in the right direction.

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