Worst service ever!!!! After got sited and served ...

Worst service ever!!!! After got sited and served the menu, we got basically no choose just to stand up and go. We asked them to prepare food to go and the answered was - please call that number and order. After calling to the Tim s number - sorry you cannot order to go and we will close the kitchen right now!!!! What is going on Tims!????
Last year I was at Tim s every weekend, from today never again!!!!