We built our home in 1987 and purposely did not ha...

We built our home in 1987 and purposely did not have central air installed. In 2003 we decided to do so. After receiving a recommendation from a neighbor we contacted JM Mechanical to install the unit which is a Trane. We used the AC unit in the summers but not consistently. We were away from our home for 6 years. Upon our return prior to turning the AC unit on we decided it should be serviced since it had been 6 years since we had used it. We called JM Mechanical & was promptly told that they no longer offered service work in the Ogden area (I have since learned that is not true but whatever) so we contacted a Trane dealer in Ogden & they provided the service. Our evaporator coil needed to be replaced. Why? Because JM Mechanical sold us an HVAC unit that was too big for out home! We needed a 4 ton unit & they sold us a 5 ton unit plus we had to get a new furnace.There are not enough vents/ducts in the home & the duct work is too small for the size of unit the sold us. So now our only option is to put in a new unit. Thanks to JM Mechanical our perfectly good unit is worthless to us & we are looking at $7000.00 to replace it!! One would think that the supposedly "experts" in the HVAC business would know the correct size of unit a home needs. We were taken advantage of by this company & it has left a very bitter taste in our mouths. We would NEVER recommend this company for ANYTHING but of course it doesn't really matter as they have our money & we have a problem. They could care less as they're making money doing substandard work.