Sai Chiang

Review of Navarra Venues

To all those complaining about the Covid response:...

To all those complaining about the Covid response:
What these customers are expecting are completely unreasonable. The venue is good enough to allow rescheduling at now fee at their cost, because one more date is taken, what more do people want?

Navarra events would have around 200 events on their schedule and at say, $5000 each, they would have received around $1 million in deposit to keep the organisation going on an ongoing basis, paying staff and upkeep, taxes, council rates. They are not lawyers so this money isn't held in trust - they are allowed to spend it, as you would too if you do any work for people and receive a down-payment. Not only that Navarra is losing tens of thousands of dollars every day because of the shut down, all their staff are out of work, and you expect that company to have what? millions in reserve to pay out people just in case a pandemic comes? They are physically unable to do it without going bankrupt.

Imagine if you're airtasking and the company that you work for go out of business, so the project that you have been working on is wasted, and then the boss saying to you that they need the money they paid you back - is this a reasonable request?

This is a bad time for everyone - businesses are people too. Heart and dreams and livelihoods of hundreds of people. People don't have to lose that deposit if they don't want to, no one is stopping anyone from having an event. But where is Navarra going to get its money back? Is this company and its staff not going through enough? This is no fault of their own. Or does this couple, news.com.au, and the internet army wants this business to go bankrupt by paying out a few people so every other couples will lose their deposits too and not be able to have an event at all, and hundreds of people will be out of work?

These are good people, honest, hard working people. If you think that couple is hard done by, you can give them money. But writing bad reviews to drive people away to ruin people's businesses and its hundreds of staff is the absolute worst thing anyone can do.

Get a grip.