Jason Ree

Review of Live Deftsoft Informatics Pvt....

Absolutely incompetent. I hired Deftsoft to perfor...

Absolutely incompetent. I hired Deftsoft to perform an SEO audit of my website. Very inexpensive as companies like this are. Just as they began, the individual I worked with accidentally reverted a custom Bigcommerce template back to default. This completely destroyed the alignment of the site. They were unable to repair it. They denied the mistake despite the store log clearly showing the action from their IP address. For 3 days the site was down, we lost thousands in sales plus the cost to hire a developer to fix it. I asked them to stop any further work and requested a refund, which they refused. A hard lesson learned.