Mandy B

Review of Anesthesia Associates of Kansa...

Called and got approved for a payment plan. Made ...

Called and got approved for a payment plan. Made my first payment accordingly, a week or so later, then got a delinquent account notice. Made my second payment as scheduled, then got a phone call. I explained that I was on a payment plan. The woman, who is not what I would describe as friendly, said that I was not on a payment plan because I had not made the payment the day I called to request the payment plan. I said that's not how I understood it, and she proceeded to repeat what she said, in a short somewhat rude fashion. The care providers are great - the billing/admin people appear to be lacking.