A
Andrew Ho Review of Sheraton Macao Hotel - Cotai C...
Extremely bad impression upon arrival. I was looki...
Extremely bad impression upon arrival. I was looking after the kids while my wife was checking in, and one the staff asked us to wait somewhere else so that he "won't get fxxk'ed" by his boss and got fired. Yes he literally used the F-word, in front of the kids.
We would have gladly moved elsewhere if he used more subtle language, and we were not even disturbing/blocking other customers.
And like what others have posed, the hotel is overbooked and after waiting for an hour (and counting) we are only getting 1 out of the 3 rooms. I love Sheraton but this is really hurting my trust in this brand.
Comments: