Todd Wirth

Review of Mall of Georgia Chrysler Dodge...

I just bought a Dodge truck two weeks ago, and sti...

I just bought a Dodge truck two weeks ago, and still a little heated over how everything went down. Most of the experience was okay except for financing. Sales person showed us estimates on the floor for 60/72/84 month terms...yet would not tell us the interest rate for any of the terms. I asked multiple times, and should of known better to stop at that point. Once in finance manager office, he showed us three more payments that had GAP included and without. The payments were higher then on the floor estimates without GAP...so I asked again for the 5th time. What is the interest rate? He stated 8.5% which I almost stopped and walked out....immediately finance manager gets a call and says I got you a rate reduction to 7.6% which is also insane. However, we had already invested 3 hours and was in a rush for time. I personally feel rate was held due to the fact of finance manager wanting to add-on to it to make additional bank incentive money. I have no problem with salesman making money, but with-holding rates until the end after clients are literally exhausted is not good business. If a sales person brings estimates with real numbers in front of you, they have to be based on term/rate/loan amount. I have always known the rate with dealerships while buying a car within the first 30 mins. I don t know if they have a chargeback period with the bank that loan was done through but it will be refinanced 1st quarter of 2019. Maybe one day they will fix premium charges on interest rates to be given to client and not incentive money for dealership.