ahmad asad

Review of Hotel Balzac & Hotel de Vigny

Very rude staff, zero customer service over the ph...

Very rude staff, zero customer service over the phone. My card info was stolen and used to book a 2,000+ dollar stay at the hotel. When I contacted the hotel after my bank prompted me too I was brushed off like it wasn t there problem. This seems like suspicious behavior to me, I would expect this to be taken more seriously from a hospitality based business