Adelina

Review of Bevalued Ltd

This company cannot function efficiently in any wa...

This company cannot function efficiently in any way. I have spent over 72 minutes over the phone to their customer service department over the past week trying to locate my phone which was deemed repairable then unrepairable after 14 days. They were completely unable to call me back on the correct telephone number and kept trying to contact me on the phone that was being repaired (despite me reiterating that I had another number). I was not kept updated in any way throughout the whole process. If you want a speedy repair/ replacement then forget it - you ll be waiting for weeks in dark . The staff do not know what is happening and you ll end up getting thrown around from colleague to colleague. They failed to give me instructions before I sent my phone off an subsequently seized my SIM card for 14 days. Do not leave your possessions with these people. A third party of Endsleigh Insurance.