Bernah Posadas Review of Honda of Serramonte
Josemaria Castro was excellent and not pushy like ...
Josemaria Castro was excellent and not pushy like other salesman there. I've been to the location several times and feel like I get harassed to look at a vehicle. I wanted to take my time and Josemaria knew that and worked around it. Very very knowledgeable about the car I had picked to test drive. Taught me how to use the features because it was a Civic Touring. I fell in love with the car right away! Once we decided that we were going to purchase the vehicle, he made it very easy and it went back so quickly. Honestly, it was the faster service of ever buying a car. I literally was there for abOut 2-3 hours maybe less. I had both my kids with me so it actually didn't seem long. Process was smooth and I feel very confident about our purchase. The next day he texted us saying we had to redo DMV paperwork because our names were too long, hahaha. But I appreciated the fact that he came on our time and to our home so that we didn't have to go all the way back. Honestly, great customer service and hopefully when we do decide to buy another car, Josemaria will still be there!
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