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Review of Conrad New York

4 years ago

I accidentally booked the wrong dates and asked th...

I accidentally booked the wrong dates and asked them to change the dates. They refused and insisted on charging me the first night. Per reservation agreement, they are entitled to charge the first night without tax, but they turned out to charge me plus tax. This hotel is such unfriendly to guests. My family and I will never stay with any Conrad or Hilton establishment ever again.

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