Sarah Tyson

Review of Sprint Nextel Corporation, Ove...

I spoke with Brandon Stacker as he stated regardin...

I spoke with Brandon Stacker as he stated regarding my upgrade for my family plan as my son will be in college this year. Unfortunately, your customer service was horrible the rep Stacker did not performer well because there was loud music, Kids loud and tons of breakage within the call. I could not hear much as I stated to Stacker it was loud, he laughed with cause me to be very upset. I am disappointed because I have been with Sprint for over 10 yr. I asked several questions while trying to work with the rep. This was a bad interaction I am very upset. I was then billed wrong on top of that. I want an action taken as by husband Dave has reached out to the head corp. PLEASE ADVISE ASAP