Julia Marshall

Review of Hotel Iberostar Tucan & Quetza...

This hotel is amazing!! This is my third stay here...

This hotel is amazing!! This is my third stay here and I have never been disappointed! The staff are great and can never do enough to make your stay comfortable. The star friends entertainment team are all wonderful: Gilberto, Jefte, Luis and Gabrielle the new manager are great but the 'star' is Karlos who is just the best- he remembered us from last time and is so friendly and fun. Victor from Fit and Fun is amazing (his workouts do push you and my muscles ached after). They come round and encourage you to try the activities but you only do as much or as little as you want. Mariela down at the pool bar is just so wonderful, very attentive and always there to bring you drinks. She's great! Al in the Tucan bar is also amazing... he even gets our drinks ready for us as we go up to archery at the same time and pick up a drink know on the way. The food is varied and always something great to eat. Ice cream down by the pool is always spot on. The rooms are good, comfortable beds and the mini bar is a blessing. Showers can be a little temperamental but otherwise the bathroom is great. I can't wait to be back!!