My experience with this company is utterly patheti...

My experience with this company is utterly pathetic. The lack of customer service is unexceptionable. I cannot imagine how this company even functions on a simple values of customer service. Speaking with the owner is a joke. My experience with her has been terrible. She comes across as a very rude and disrespectful human being whom lacks business sense. She had the pure audacity to call my partner a dishonest person all because THEY got the order incorrect. We have spent over $200 at this shop and will never spend another. Nor will we approve friends or family to use this company. How dare this company stand on any honor. I had to get out of my bed on my day off, put on clothes, waste my gas and drive to this poor example of a business all because they lack the skills to communicate properly. ABSOLUTELY NOT ACCEPTABLE! There are several other companies in the Gainesville area that will gladly service you.
My partner simply asked for the same flowers that she ordered for me months prior. I love STARGAZERS, she paid extra for them. My flowers arrived and only had 3 stems(2 flowers per stem) of them. Mind you the original had at least six!! The owner went back and forth with her and even asked for a boatload of pictures. I got tired of the non-sense so I just took the flowers to her. Just as the other review stated her response is DRY. She stated "I don't know what it is that you want me to do for you. You received the flowers! Your partner is lying to you that is not what she ordered." THIS IS TERRIBLE for an owner of a business to say. This lady crossed the line. I work t a large organization and this is story will be told.
Thanks for reading BEWARE of this place!