I wonder why I actually pay an association fee eve...

I wonder why I actually pay an association fee every month. I left 5 messages over a 3 day period about a sprinkler leak in my townhouse with no response and the leak is continuing to grow and cost me money in the process because there's a specific sprinkler vendor we are required to use. I have worked in real estate for over 20 years and I have never worked or known a property management company this unresponsive or unprofessional. Completely unacceptable.