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Contact with this company for a few months now. st...

Contact with this company for a few months now. staircase renovation and wooden floors on all floors. It started very friendly and they emphasized that they were very interested in our project and could give a competitively priced quote. But in the end they turn out to be extremely unfriendly and the final offer is disappointing.
Last Saturday, after an extensive conversation, we received a final quotation that both we and the Bakker employee were satisfied with. Two days later, Bakker informs us that the quotation no longer applies and that the new quotation is suddenly 1700 euros higher.
Withdrawing a quote is extremely brutal. We feel cheated. Not even an excuse. No principles and very unprofessional and customer satisfaction not important.
Very disappointing. This company is not recommended at all, especially if you are working on a large project. Bakker is certainly not as good as they claim. There are plenty of other timber traders who do adhere to standards and values.

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