Zack Taylor

Review of Starwood Hotels & Resorts Worl...

Location is excellent. Valet was efficient althoug...

Location is excellent. Valet was efficient although grossly overpriced. I liked the QR code to request your vehicle, seem less process.

Service wasn t the best trying to give it the benefit of the doubt because of COVID-19
When you call the front desk it is just an endless loop and nobody picks up. I didn t receive my mobile key until the second day of my reservation after I had to remind the staff. Don t place requests on the mobile app. They don t check them. Best bet is to go to the front desk. They are not requiring guests to wear masks in the lobby.