Rob W

Review of Latitude 42 Brewing Co.

I would not recommend this establishment to anyone...

I would not recommend this establishment to anyone.

I have gone into Latitude 42 twice within the past month and have not had pleasant experiences.

My girlfriend and I went in to Latitude 42 about a month ago for the first time, on a Thursday night. We were informed that there was a 30-40 minute wait for a table. The suggestion was made by the hostess that we could sit at the bar if we would like. Perfect! So my girlfriend and I went to the bar and sat down. A few minutes passed, no interaction with the bartender. A few more minutes passed, still no interaction. Finally, after more than 10 minutes of waiting, still no bartender had approached us and inquired as to what we would like. We immediately got up and left, puzzled as to why no one behind the bar (from what we could tell there were two bartenders working that night...) approached us.

Once again, my girlfriend and I were looking for something to eat last night (Sunday) so we decided to give Latitude 42 another try. We walked into the establishment and were immediately greeted by a hostess. We were sat at a table without any problem. Then the long wait began once again. A few minutes passes, no one came to our table. A few more minutes passed. Nothing. A few servers walked by without so much as acknowledging us. We waited for about five minutes and then once again, we got up and walked out.

Very, very poor customer service. We didn't get to try any beer. We didn't get to try any appetizers. We didn't get to try any of the entrees. We went to Latitude 42 twice and didn't speak to one of the waitstaff each time we were there. Poor.

A mention needs to be made of the atmosphere. From the outside, the establishment appears to be very "cozy," with brewing structures visible from Portage Road. Going in you think, "cozy, beer, entertaining." Once you get inside you're met with a very cold, contemporary feel. The place is LOUD. Concrete-looking floor. Expansive ceiling. Nothing on the walls. My girlfriend and I felt as though we had to shout to hear one another during normal conversation.

I've given Latitude 42 two chances and they have failed miserably both times. I will never return to Latitude 42.