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Kim Desrochers

3 years ago

My husband and I just attended our very first Nasc...

My husband and I just attended our very first Nascar race here this past wknd, June 12, 2016. Although I have been a fan of Nascar for 20 yrs, I have only watched on TV so knew nothing of the in-person, live experience. Nothing beats it!! Your track was lovely! The views were amazing! Your staff was kind. I would give you five stars if it were not for your lack of handicap ease/accessibility. Although I loved being seated at the tippy top of the track, we were told on the phone by our ticket agent at your speedway, there was an elevator, not 20 plus ramps to walk!!! Please remember, not all handicap ppl have wheelchairs or scooters! Some of us are stubburn and are not at that place where we are ready to give in and succumb to being in one yet or have other conditions that do not require one but prevent us from walking up & down 20 plus ramps. While it was nice you had volunteers available to wheel ppl such as myself all the way up with speedway provided wheelchairs, I missed the start of the race due to how many ppl were waiting before me (no one's fault), but please do not claim you have an elevator for handicapped folks when you do not. Also, there are no bathrooms and or food vendors near the top, closest ones are on deck 32 or 34 ? (halfway down), so again, someone like me with no wheelchair or scooter was either stuck in their seat the entire time or had to suck it up and hobble up and down. Also, we had pit passes but had to go through a fan tunnel (all fine and well until I got to all the stairs at either end). If there was another way to get through or around that for handicapped folks, no one informed us.

Please consider making some handicapped accessible changes to make the race experience that much more pleasurable for ppl such as myself and for those who accompany us who have to worry the whole time and or stress about our health with the current set-up. Perhaps taking out some row seating between lvls 32-34 and adding some ramps would be better or even just investing in an elevator only accessible for those who are ederly or handicapped? Thank you to your lovely staff who did as much as they could to help! We still had a great first time!

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