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Raul Garcia Review of Tropicana Entertainment - Laug...
Worst customer service ever! If you re even consid...
Worst customer service ever! If you re even considering booking here save yourself the trouble and book at another hotel. My family and I have been coming here for over 20+ years (thats when this use to be the Ramada Express) for our family summer vacation booking anywhere from 9 - 12 rooms and we will never come back to this hotel. As a Director of Operations myself I understand how to properly handle customer complaints and after speaking to their Director of Ops John Difiore I understand why this hotel has so many views about poor service.
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