So I get a call from the attorney office today due...

So I get a call from the attorney office today due to a message I left to offer a settlement that was offered to me from them. The lady asked a few questions and of course I answered them until she wanted to know my work info hours etc. I advised that was personal and had nothing to due with the one lump sum settlement I was going to pay. She them told me I was yelling and her witch was not true.i think she had a attitude when she called me maybe from her last call or a bad hair day. I tried now two different times to settle this debt that was created with a family member that was going through cancer and that created a hardship on us at that time. Now trying to settle with the attitudes from the employees there is not going to happen. I don t think they want it to.