Timeless Tributes

Timeless Tributes Reviews

Reviews 8
4.3
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The two young ladies who helped me at the Farmingt...

The two young ladies who helped me at the Farmington store yesterday were extremely nice, very professional and took extremely good care of me and what I needed help with, I couldn t of been more pleased with their service!

Salespeople are custy. I went in just to have my r...

Salespeople are custy. I went in just to have my ring cleaned. The Sales person asked me my name and about my ring. All I wanted to do was get my ring cleaned and have something looked at. Key is, don't treat people nasty! I would not recommend this location because of their judgemental attitude toward potential customers. If would have given them my business, but I didn't feel welcome. At the mall ,salespeople are friendly and helpful. I think this store needs to clean up their act.

This store seems to be very well run, and all the ...

This store seems to be very well run, and all the staff are knowledgeable and eager to help. They bring just the right combination of thoughtfulness and flair to make your gift and presentation extra special.

Here s the scoop...

Here s the scoop...
I took my ring in on January 19th. They told me it would be back on February 4th and it arrived on February 3rd, so that was awesome! I went to pick it up(mind you I live an hour away) and it was still too big. I tried to ask the person working for help with sizing because I obviously wasn t getting it and how it was supposed to fit. He was so incompetent about it I almost just said forget it. So I figured out my size on my own, told him what I needed and he said that it would be in on February 13th. I asked if that is guaranteed and he was like yeah it should be here! I was really hoping so because our engagement pictures were set up on February 15th.

So starting on February 11th I called to make sure it was going to make it here on time. For days I got the run around. No one could answer my question, no one would call me back. And then finally on the 14th, a guy name Nick actually told me the truth and let me know that my ring wasn t going to make it in time and I should probably reschedule my pictures. At that point I was just happy to have a response and the truth.

I ended up picking up my ring February 17th. The whole experience was just so frustrating and it s frustrating that the people that work there don t know much about jewelry as they are just there to sell it.

Hopefully the wedding band process won t be as bad.

Timeless Tributes

Timeless Tributes

4.3