zaina williams Review of The Metro Diner
I have never had such a bad experience. Our Waiter...
I have never had such a bad experience. Our Waiter david obviously didn't want to be at work. Only 1 ,out of our party of 6, drinks were refilled and that took about 15 or so minutes. My 2 year olds food came out after our food when we were halfway done eating. My boyfriend ordered the chicken and waffles and the waffles were cold, you could tell they had been finished long before the chicken. His mother ordered the Monte Crisco and the sauce that comes on it wasn't and it was so greasy it filled the plate. They eventually brought the" sauce" which was really a cold jam. His sisters shared a chicken salad and the 2nd bite had a bread tie in it. The manager was nice enough to take the salad off the bill but that was it for us. We decided to get the check and leave. As a server myself, I watched as he treated his other tables with the same attitude and the manager had to talk to 2 other tables. Now I believe he had an ENTIRE room to himself and that can be frustrating but you have to just grit your teeth and get through it. There should have been better communication through expo about whether the food was presentable or not. After all has been said and done I still tipped 20% off the original bill because my manager taught me that some servers assume how people will tip so sometimes you just have to prove them wrong. But my boyfriend and his family made it clear that this was their 1st and last time they will be coming here. 2 stars only because I really liked my chicken.
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